Privacy Notice

DATA CONTROLLER

COZUMEL BIENES RAÍCES CASA CARIBE®, with its address at C. 17 Sur between 20 Av. Sur and 25 Av. Sur, Local No. 5, Col. Andrés Quintana Roo, C.P. 77664, Cozumel, Quintana Roo; has prepared and makes available to users these terms and conditions governing the processing of personal data in accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties.

PURPOSES OF DATA PROCESSING

The information collected from clients, users, and visitors will be used to carry out the following services:

I. Real estate consulting.
II. Management and processing of applications before government agencies.
III. Sale of real estate properties.
IV. Management of real estate properties.
V. Leasing of real estate properties.
VI. Drafting of civil, commercial, and other contracts.
VII. Recruitment of real estate agents.
VIII. Website browsing.

By accepting the privacy policy, you grant your consent for us to carry out additional activities that allow us to provide you with quality service, which include:

I. Sending promotional messages to your inbox to inform you about services.
II. Marketing and commercial prospecting activities.

If you do not wish for the collected data to be used for additional purposes, you may exercise your ARCO rights in accordance with the procedure described in the section titled Means for Exercising ARCO Rights.

PERSONAL DATA COLLECTED

During the provision of services, the data controller may collect the following personal information:

I. Identification data – Name, marital status, electronic signature, handwritten signature, nationality, place and date of birth, age, photograph, tax ID, official identification.
II. Contact data – Address, phone number, mobile number, email, etc.
III. Financial data – Credit history, tax information, property transfer contracts, information related to real estate properties intended for sale, lease, or disposal, among others.

Additionally, any other type of information necessary during the commercial relationship.

DATA TRANSFERS

COZUMEL BIENES RAÍCES CASA CARIBE® protects and safeguards your personal information. Under no circumstances will the information of clients, users, and visitors be commercialized. Personal information is only shared with third parties in the following cases:

I. With competent authorities and regulatory bodies when necessary to comply with legal provisions.
II. With notarial service providers, as well as for management and procedures before government agencies.

National and/or international data transfers may be carried out without the consent of the data subject when any of the situations stipulated in Article 37 of the Federal Law on the Protection of Personal Data Held by Private Parties apply.

MEANS FOR EXERCISING ARCO RIGHTS

The data subject or legal representative may request Access, Rectification, Cancellation, or Opposition (ARCO Rights) to the processing of personal data, by submitting a request to the data controller’s email: info@cozumelbr.com , provided the following requirements are met:

I. Name of the data subject and address or other means to receive notifications.
II. Documents proving the identity of the data subject or, where applicable, the legal representation.
III. A clear and precise description of the personal data for which the rights indicated above are to be exercised.

OPTION TO LIMIT THE USE OR DISCLOSURE OF DATA

In addition to the procedure for exercising ARCO rights granted by law, you may register with the Public Registry to Avoid Advertising (REPEP), administered by the Federal Consumer Protection Agency (PROFECO), at: https://repep.profeco.gob.mx/registrar_telefono.jsp

USE OF COOKIES

Our website uses cookies and other technologies that allow us to provide a better user experience, as well as services based on preferences. These technologies can be disabled from the browser; however, disabling or deleting certain cookies may affect some website functions.

MEANS OF NOTIFYING CHANGES TO THE PRIVACY NOTICE

We reserve the right to modify or update this privacy policy due to legal requirements, changes in the business model, or any cause of force majeure.

We are committed to keeping our users informed about any changes that may arise through our website:
https://my.cozumelbr.com/ y/o https://cozumelbr.com/

It is hereby stated that the processing of personal data will be carried out in accordance with the guidelines described, and by this notice, you acknowledge and authorize the processing of your personal data.

LAST UPDATE

On the twenty-eighth day of December, two thousand twenty-three.